Property Management
No-fee management services for landlords.
Supporting Low Income Families in Securing Homes
The Aquilae provides essential housing support, legal guidance, and rental assistance for low-income families and those transitioning from emergency accommodation into the private rented sector. Get help today.
Our Services
Providing essential support to low-income families for sustainable and secure housing.
Legal Support
Bi-monthly legal surgeries and consultations for resolving tenancy issues.
Rent Subsidies
Income support to prevent arrears and maintain secure housing for families.
Emergency Assistance
Immediate assistance for critical needs to keep families in their homes. We provide emergency accommodation for women experiencing domestic violence.
Empowering Families, Enriching Communities
"Empowering Families, Enriching Communities" is a guiding principle that reflects the core mission of organisations like Aquilae. By focusing on empowerment, we strive to uplift families facing economic challenges, providing them with the tools and resources needed to thrive in their homes and communities.
Empowerment begins with providing stable housing, as a secure home lays the foundation for families to pursue opportunities, education, and employment. Through our no-fee property management services and rental subsidies, we ensure that low-income families can access safe, affordable housing.
We also assist families with children who have autism and disabilities, offering support that goes beyond legal housing advice. Our services include helping families understand and access vital benefits, ensuring they receive the guidance needed to navigate the complexities of both housing and financial assistance.
In addition to housing support, we foster community connections. We facilitate access to legal services and resources, helping families advocate for their rights. By supporting individuals in crisis, such as those experiencing domestic violence, we create a network of care that enriches the broader community.
When families are empowered, they contribute positively to their neighbourhoods, fostering resilience, cohesion, and growth. Ultimately, our commitment to empowering families translates into thriving, vibrant communities where everyone can flourish.
Top Reasons to Choose ThE Aquilae
Discover why The Aquilae is the preferred choice for low-income families' housing needs.
LANDLORD AND TENANT RELATIONSHIP
"A structured and supportive approach to managing tenancies between landlords and tenants, particularly within local authority and supported housing placements.
We work closely with landlords to:
Understand the requirements of renting to local authority referrals
Provide reassurance through structured management and communication
Act as a guarantor-style support system for tenants where required
We offer an incentive for landlords by aligning rental income closer to market rates through top-up arrangements, while maintaining long-term, stable occupancy.
Our approach focuses on preventing disputes, maintaining properties, and ensuring both landlords and tenants are supported throughout the tenancy. Where issues arise, we intervene early to resolve concerns and maintain a professional and cooperative relationship."
TENANT Support
"Ongoing practical support to help tenants sustain their tenancies, improve financial stability, and manage their household responsibilities effectively.
We assist tenants with:
Universal Credit applications and benefit support
Budgeting plans and financial management
School applications and family support needs
Guidance for households with children with disabilities
Our service focuses on education and empowerment, ensuring tenants fully understand their responsibilities and how to maintain their tenancy long-term.
We provide advice on housing rights, repairs, and communication with landlords, helping tenants address issues early and prevent escalation."
Emergency Assistance
"Immediate support for individuals and families facing crisis situations, including self-referrals where urgent help is required to remain safely housed.
We assist clients who are struggling to meet essential living costs, particularly where they are unable to pay for utilities. Our team provides guidance on engaging directly with energy providers and accessing available support schemes, including UK government-backed relief and grants for low-income households.
We support individuals and families at risk of eviction by guiding them through the correct process of approaching the local authority, ensuring they receive appropriate assistance and are not left in vulnerable situations that may impact their mental health and the wellbeing of their children.
Where there is a breakdown in communication between tenants and private landlords, we act as a mediator to help resolve disputes and stabilise tenancies.
We also provide tailored food support solutions. We recognise that food banks are not always suitable for maintaining a balanced and healthy diet, particularly for families with children or individuals with disabilities, and we work to source more appropriate alternatives."
CASES Stories
Read what our clients say about how The Aquilae helped them.
EVICTION PREVENTED
Eviction Prevented Through Support and Guidance
A single mother faced eviction due to long-term rent arrears after using her housing allowance to support her children living abroad. Despite working hard, the financial pressure continued due to unexpected costs and lack of support in the UK.
At The Aquilae, we recognised her situation and took a supportive, non-judgmental approach. We guided her to seek help from Croydon Council and assisted her in applying for discretionary housing support.
Outcome:
With our support, funding was approved, eviction was prevented, and a plan was put in place to help her sustain her tenancy.
SECTION 21
The abolition of Section 21 under the Renters' Rights Bill means landlords can no longer evict tenants without a valid reason. Instead, all evictions must follow legal grounds under Section 8 Notice, such as rent arrears, breach of tenancy, or the landlord needing to sell or move into the property.
For tenants, this brings greater security and protection from sudden eviction. For landlords, it requires stronger compliance and clear justification when seeking possession.
This change creates a more balanced system—supporting stable tenancies while ensuring landlords can act when necessary.
LAMBETH COUNCIL EVICTION
Preventing Eviction for a Vulnerable Family
A tenant in London faced eviction after rent arrears led to a court judgment, with enforcement scheduled. The household included a tenant with serious health issues, including vision loss, and a child with autism—placing them at high risk of homelessness.
The Aquilae intervened at a critical stage, supporting the tenant in court and helping secure a manageable repayment plan. We also assisted with Universal Credit updates and PIP applications, ensuring the tenant received the correct financial support.
Outcome:
Eviction was prevented, the tenancy was sustained, and the family remains safely housed with ongoing support.
Eviction is not always the solution. With the right support, many tenancies can be sustained—protecting vulnerable families and preventing homelessness before it begins.
Get in Touch
Reach out to Aquilae for property support, legal advice, rent subsidies, and emergency assistance.
FAQs
Common inquiries about our services and support.
How can THE Aquilae help low-income families sustain their homes?
The Aquilae provides no-fee property management services and rent subsidies, ensuring families maintain secure homes.
What support does THE Aquilae offer for landlords renting to low-income tenants?
The Aquilae supports landlords with no-fee property management services and assistance in resolving rental challenges.
How does THE Aquilae assist individuals facing domestic violence?
The Aquilae provides essential support to ensure safety and stability for individuals facing domestic violence.
In what emergencies can THE Aquilae provide immediate assistance?
The Aquilae offers immediate assistance in emergencies to address critical needs and keep families in their homes.